Anecdotal Bloopers In Call Center
Scenario 1
Agent: Mr. ****, we didn’t receive a payment from you on time and as a result, a past due fee was already assessed on your account.
Caller: I don’t give a f*** care, Obama will fix it.
Comment: Adik ka, Sir.
Scenario 2
Agent: We only process your payment once we receive it. And we understand that you sent your payment a week earlier before the due date, however Mr. ****, we don’t have control over the delivery of your payment.
Caller: And so do I. I don’t have control over the delivery of my payment. I’m NOT the President of the United States!
Comment: The caller has a point. A lame one. Adik.
Scenario 3
Agent: OK, let me repeat what I just said. (And she did.)
Caller: What!? Do what now?
Agent: (Sighing after pressing the mute button.) Mr. ****, I was telling you…
Caller: What fees?
Agent: (On mute) Mamatay ka na sanang matanda ka!
Comment: Bad agent. Anyway it was so funny!
Scenario 4
Fernand Yim: I was on KFC, in line for my lunch. I was next to this beautiful African-American. She really has a beautiful butt. Arg, couldn’t help it but noticed that.
Elve Jane: What a maniac.
Fernand Yim: Hey, I was appreciating, not lusting!
Comment: No comment.
Scenario 5
Agent: What city and state, please.
Caller: What?
Agent: What city and state, please.
Caller: What?
Agent: What city…and state…please.
Caller: What?
Agent: (Now irate) What city! City! City!
Comment: What a st**** caller. #
http://mynameisfernandyim.blogspot.com
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Thank you! I really
Submitted by FERNAND YIM on January 31, 2009 - 11:23am.
Thank you! I really appreciate the comment. Hahaha! Madami pa nga, sayang at nakakalimutan ko yung iba. Salamat!
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hahaha
may naalala akong email thread na ganto pero yung di ko makakalimutan na line ay :
customer: i wanna speak with your fucking supervisor now!
agent: unfortunately sir, my supervisor is engage right now with another customer, is there anything I can do to help you?
customer: i want to speak with the highest person available now!
agent: are you sure?
customer: wtf! i want it right now!
agent: are you sure you want to speak with God?
Thank you sa pag post.
kung hindi ka babalik, araw araw na lang akong maghihintay